If you are facing the issue of 8171 SMS not received after sending your CNIC number, don’t worry, you are not alone. Many people in Pakistan are experiencing this problem in 2025 while checking their eligibility for the Benazir Income Support Programme (BISP). The 8171 SMS service is designed to help poor and low-income families know if they are included in the BISP Kafaalat Program 2025. This simple service allows you to send your 13-digit CNIC number to 8171 and receive a message about your eligibility and payment status. However, sometimes the system does not reply, and beneficiaries are left confused about what to do next. This issue can happen for several reasons, such as weak mobile network signals, server delays due to high traffic, an unregistered SIM card, or incomplete information in the BISP database. It is important to understand that this is a common problem, and there are simple solutions available.
In this guide, we will explain why the 8171 SMS reply is not coming and provide step-by-step methods to resolve the issue. You will also learn how to check your BISP eligibility online through the official web portal if the SMS service does not work. Whether you live in a city or a village, these easy steps will help you get the information you need about your payments and eligibility status. This information is particularly beneficial for women and families who rely on BISP cash support to manage household expenses, purchase food, and support their children’s education.
Key Information at a Glance
| Point | Details |
| Service Name | 8171 SMS for BISP 2025 – Free service to check eligibility and payment updates. |
| Year | 2025 – Updated to support more BISP beneficiaries. |
| Problem | No SMS reply after sending CNIC to 8171. |
| Solution | Check network, use your own CNIC SIM, enable shortcode SMS, or use the web portal. |
| Alternate Option | Visit web portal to check status online. |
| Payment | Verify your Rs. 13,500 quarterly payment easily. |
| Coverage | Available nationwide across all provinces in Pakistan. |
What Is 8171 SMS Service?
The 8171 SMS service is a very simple and helpful system started by the Government of Pakistan for the Benazir Income Support Programme (BISP). This service is made for poor and low-income families who want to check if they are eligible for financial help under the BISP Kafaalat Program 2025. With this service, you do not need to visit any office or stand in long lines. You can easily send a message from your mobile phone and get all the details about your eligibility and payments. To use this service, you just need to send your 13-digit CNIC number (without spaces) to 8171. After sending the SMS, you will get a reply within a few minutes. This reply will tell you whether:
- You are eligible for the program
- Your registration is still in process
- Or you are not eligible right now
This SMS service is completely free and works on all mobile networks like Jazz, Zong, Telenor, and Ufone. It is very useful for people living in rural and far-off areas where there is no internet. The 8171 SMS system also helps women check their BISP payment status without visiting banks or BISP offices. They can find out if their Rs. 13,500 quarterly payment is ready for collection or not. If the SMS service does not work, there are other ways too, like checking online on the 8171 Web Portal or visiting the nearest BISP office for help.
Why Am I Not Receiving 8171 SMS?
Many people are worried because they send their CNIC number to 8171 but do not get any reply. If this is happening to you, don’t panic. This problem is very common, and there are some simple reasons why the 8171 SMS service may not be working for you. One of the main reasons is weak or no mobile signal in your area. If your phone does not have a strong network connection, the message may not reach the server. Another reason could be that your SIM card is not registered under your own CNIC number. The system only works properly when you send the SMS from a SIM that is linked to your own identity card.
Sometimes, mobile companies block shortcode SMS services by default. This means your phone cannot send or receive messages from numbers like 8171. To fix this, you need to call your mobile company helpline (Jazz, Zong, Telenor, or Ufone) and ask them to enable government shortcode SMS services. There is also a chance that the BISP server is busy because thousands of people are sending SMS at the same time. In this case, it may take 24 to 48 hours to get a reply. Another common reason is incomplete or unverified information in the BISP database. If your household survey is not updated in the NSER system, the server might not recognize your CNIC. Knowing these reasons will help you fix the issue quickly and stay updated about your BISP Kafaalat Program 2025 eligibility.
Here are some common reasons why the 8171 SMS reply is not coming:
| Problem | Reason |
|---|---|
| Weak or No Signal | Your mobile network is weak or not working in your area. |
| SIM Not Registered on Your CNIC | The SIM card you are using is not under your CNIC. |
| Shortcode Service Blocked | Your mobile company has blocked shortcode SMS services. |
| Server Delay | The 8171 system is busy due to many people sending SMS. |
| Incomplete or Unverified NSER Survey | Your details are missing or unverified in the BISP system. |
How to Fix the 8171 SMS Not Received Problem
If you are not getting any reply after sending your CNIC number to 8171, don’t worry! You can fix this problem by following a few simple steps. Many people in Pakistan face this issue in 2025 while trying to check their BISP eligibility or payment status.
Step 1: Check Your Mobile Network
Sometimes, your phone does not have a strong signal. Go to a place where the network is good and try sending the SMS again. A weak signal can stop the message from reaching the BISP server.
Step 2: Use SIM Registered on Your CNIC
The 8171 SMS service only works when you send the message from a SIM card registered under your own CNIC. If you are using someone else’s SIM, the reply might not come.
Step 3: Enable Shortcode SMS Service
Mobile companies sometimes block shortcode SMS services by default. Call your mobile network helpline (Jazz, Zong, Ufone, or Telenor) and ask them to activate government shortcode SMS.
Step 4: Wait for a Few Hours
If the server is busy because too many people are sending SMS, wait for 24 to 48 hours and then try again.
Step 5: Use the 8171 Web Portal
If nothing works, visit pass.gov.pk. Enter your CNIC number and check your eligibility online. This method is free and works anytime.By following these steps, you can easily solve the 8171 SMS not received issue and stay updated about your BISP Kafaalat Program 2025 payments.
By following these steps, you can easily solve the 8171 SMS not received issue and stay updated about your BISP Kafaalat Program 2025 payments.
How to Check Eligibility Online (If SMS Not Received)
If you are still facing the problem of 8171 SMS not received, don’t worry. There is another simple way to check your details. You can use the 8171 Web Portal to find out your BISP eligibility and payment status. This online method is very easy and free for everyone in Pakistan.
Here are the steps you need to follow:
Step 1: Visit the Official Website
Go to your mobile browser or computer and open the web portal. This is the official BISP website for checking your details.
Step 2: Enter Your CNIC Number
In the box, type your 13-digit CNIC number (without any spaces or dashes).
Step 3: Solve the Captcha Code
You will see a small box with numbers and letters. Write the same code in the box to prove you are not a robot.
Step 4: Click Submit
After entering the information, click the “Submit” button.
Step 5: See Your Result
The website will show your eligibility status. It will tell you:
- If you are eligible for BISP payments
- If your survey is still in process
- Or if you are not eligible right now
This online method is a great alternative for people who are not receiving replies from 8171 SMS service. It works 24/7 and can be used from anywhere in Pakistan. By checking online, you can stay updated about your BISP Kafaalat Program 2025 payments without going to the office.
Benefits of Solving the 8171 SMS Not Received Issue
Fixing the problem of 8171 SMS not received is very important for women and families who depend on the BISP Kafaalat Program 2025. Once the issue is resolved, you can easily check your eligibility and payment updates without visiting BISP offices again and again.
1. Get Payment Updates Instantly
Once the issue is fixed, you will get quick updates about your BISP payments directly on your mobile phone without waiting.
2. Know Your Eligibility Status
You can easily check if you are included in the BISP Kafaalat Program 2025 and avoid confusion about your registration.
3. Save Time and Effort
No need to visit BISP offices or stand in long queues just to ask about your eligibility or payment details.
4. Peace of Mind for Families
Families in rural and remote areas can stay updated from home and avoid unnecessary stress.
5. Access Dynamic Survey Updates
You will get notifications if your household needs to update information in the NSER dynamic survey 2025.
6. Receive Alerts About New BISP Programs
You can also get SMS alerts about other BISP initiatives like Benazir Taleemi Wazaif and Nashonuma Program.
7. Avoid Missing Payments
By solving the problem, you ensure you never miss updates about your Rs. 13,500 quarterly payments.
8. Use Mobile and Online Services Smoothly
After fixing the SMS issue, you can use both 8171 SMS service and the web portal without any trouble.
9. Stay Safe from Frauds
Official messages from 8171 keep you informed and help you avoid scams or fake payment notifications.
10. Helps BISP Verify Your Record
Once your SMS service works, BISP can send you reminders for verification or other important updates.
Final Thoughts
The problem of 8171 SMS not received is common but can be solved easily. By following the steps shared in this guide, you can stay updated about your BISP Kafaalat Program 2025 eligibility and payments.
- Send CNIC to 8171 again
- Check online at 8171.pass.gov.pk
- Or visit your nearest BISP office for help
Take action today to avoid delays and ensure your payments are processed smoothly.
Frequently Asked Questions (FAQs)
1. Why am I not getting a reply from 8171?
It may happen due to weak signals, server delays, or if your SIM is not registered on your CNIC.
2. Can I use someone else’s SIM to send my CNIC?
No. Always send your CNIC from a SIM that is registered under your own name.
3. What if my SMS service is blocked?
Call your mobile network helpline and ask them to enable shortcode SMS services.
4. Is the SMS to 8171 free?
Yes, sending your CNIC to 8171 is completely free.
5. Can I check my eligibility online instead?
Yes. Visit 8171.pass.gov.pk to check your eligibility status online.
6. How long does it take to get a reply?
Usually within 5 minutes, but during peak times it can take up to 48 hours.
7. What is the current BISP payment in 2025?
Eligible women receive Rs. 13,500 every quarter.
8. What if my CNIC is not verified in the system?
Visit your nearest BISP Dynamic Survey Center and update your information.
9. Will I lose my payment if I don’t get SMS?
No. Your payment remains safe and can be checked online or in person.
10. Where can I get help if nothing works?
Go to your nearest BISP office for assistance.